TERMS OF USE

Effective Date: April 21, 2020

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS APPLICATION.  BY USING OR ACCESSING THIS APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS OF USE, INCLUDING THE PRIVACY POLICY ON THE APPLICATION, AND ANY ADDITIONAL TERMS OR FUTURE MODIFICATIONS AS DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, THEN PLEASE DO NOT ACCESS OR USE THIS APPLICATION.

  1. Definitions

In these Terms of Use:

  • “account” means the account for a  registered user on the Application.

  • "Application" means the OnTheStep Mobile Application, having the URLs https://play.google.com/store/apps/details?id=com.BMwanzaSolutions.noSnow&hl=en_CA and https://itunes.apple.com/ca/app/onthestep/id1436665274?mt=8 as well as any related applications made available by OnTheStep on the Application and in any app stores for use on mobile devices, tablets, personal computers and other devices and subdomains and subsidiary Applications, and all of the related web pages relating thereto, including, but not limited to, content, user interfaces, visual interfaces, applications, software, information, photographs, images, ideas, illustrations, audio clips, video clips, data, code, designs, pictures, graphics, text, files, icons, user accounts, titles, themes, objects, techniques, databases, dialogue, locations, concepts, artwork, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, company names, the Marks, trademarks, logos and trade names or other materials uploaded, downloaded and/or contained in or electronically Distributed on the Application or the Service, including the manner in which the said content and information is presented or appears, together with all intellectual property rights therein.

  • "Disputes" has the meaning prescribed under Section 18.

  • "Distribute" means to incorporate, run, submit, use, display, copy, upload, post, reproduce, embed, communicate, publish, distribute, create derivative works of, adapt, translate, perform, transmit, arrange, modify, export, merge, transfer, share, outsource and/or make available.

  • "Fall Clean Up Services" means raking and bagging fallen leaves on all yard areas specified by you, removal of fallen branches and any litter found on the yard (not including feces or any large or hazardous objects) and any other additional service add-ons selected by you which are offered by OnTheStep (by email offer from OnTheStep or via the Application).

  • "OnTheStep" means 10029519 Manitoba Ltd.., including all of its affiliates, subsidiaries, shareholders, officers, directors, agents, users, representatives, contractors, suppliers, customers, licensors, licensees, partners and employees.  From time to time, OnTheStep is referred to in these Terms of Use as “we” or “us”.

  • "includes" and "including" means including without limiting the generality of the foregoing.

  • "Lawn Care Services" means lawn mowing of all yard areas specified by you, grass bagging, removal of fallen branches and any litter found on the yard (not including feces or any large or hazardous objects) and any other additional service add-ons selected by you which are offered by OnTheStep (by email offer from OnTheStep or via the Application).

  • "Licence" has the meaning prescribed under Section 8.

  • "Marks" means the ONTHESTEP name and logos, and any other trademarks, trade dress, designs, trade names, domain names and logos appearing on or in connection with the Service.

  • "person" includes natural persons and any type of incorporated or unincorporated entity.   

  • “Registration Data” has the meaning prescribed under Section 9.

  • “registered user” means a person who has created and registered an account with the Service.

  • “Service” means the Application, as well as any online services offered by OnTheStep on the Application, and home and property services, including the Lawn Care Services, Fall Clean Up Services and snow removal services provided by the Steppers.

  • “Steppers” means the independent contractors providing the home and property services, including snow removal services, Lawn Care Services and Fall Clean Up Services for OnTheStep.

  • "Terms of Use" means these Terms of Use, including the Privacy Policy on the Application and other policies, operating rules and procedures referenced herein and/or available by hyperlink in these Terms of Use, and any additional terms, conditions or future modifications as described herein.

  • "use" or "uses" includes accessing, registering, viewing, reading, copying (whether in whole or in part), creating an account, Distributing User Content, and purchasing.

  • "user" means a person who uses and accesses the Service in any manner, including merely accessing or viewing the Application, and includes a registered user, visitor, customer, contributors of User Content, or browser.  Such a person is referred to in these Terms of Use as "user" or "you”.

  • “User Content” means any and all content, material and information Distributed by users via the Service, including any user-generated content about OnTheStep’s products and services, questions, suggestions, information, inquiries, testimonials, feedback, reviews, emails, ideas, drawings, images, data, comments, opinions, concepts, designs, product names, audio, videos, photographs, or other content or material, including any intellectual property rights relating thereto.

  1. Your Acceptance of these Terms of Use

Welcome to the Application and online service of OnTheStep.  This is a legal agreement between you and OnTheStep.  These Terms of Use govern your use of the Service. Each time you use the Service, you signify your acceptance and agreement, and the acceptance and agreement of any person you purport to represent, to be bound by these Terms of Use, whether or not you are a registered user of our Service. OnTheStep may require you to reconfirm your acceptance of these Terms from time to time.

You must obey OnTheStep’s policies as stated in these Terms of Use as well as all other operating rules, policies and procedures that may be published from time to time on the Service, each of which is incorporated herein by reference and each of which may be updated by OnTheStep from time to time without notice to you. You represent and warrant that you have the legal authority to agree to and accept these Terms of Use on behalf of yourself and any person you purport to represent.  IF YOU DO NOT AGREE WITH EACH PROVISION OF THESE TERMS OF USE, OR YOU ARE NOT AUTHORIZED TO AGREE TO AND ACCEPT THESE TERMS OF USE ON BEHALF OF THE PERSON YOU PURPORT TO REPRESENT, THEN PLEASE DO NOT ACCESS OR USE THE SERVICE. 

Your use of the Service includes the ability to enter into agreements and/or to make offers to purchase electronically. IF YOU CHOOSE TO ENTER INTO AGREEMENTS AND/OR TO MAKE OFFERS TO PURCHASE ELECTRONICALLY, YOU ACKNOWLEDGE THAT YOUR ELECTRONIC COMMUNICATIONS ARE SUFFICIENT TO CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND PURCHASES. YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC COMMUNICATIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO ON THE APPLICATION AND THE SERVICE. In order to access and retain your electronic records, you may be required to have certain hardware and software, which are your sole responsibility.

If any open-source software is included in the application, the terms of an open-source license may override some of the provisions of these Terms of Use with respect to such software.  Open-source software is identified by providing licensing information within the program file. 

  1. Permission to Use the Service

You may use the Service only if: (1) you have reached the age of majority where you live; and (2) you can form legally binding contracts under applicable law.  You may not use the Service if you live in a jurisdiction where use of the Service or any part of it may be illegal or prohibited. It is solely your responsibility to determine whether your use of the Service is lawful, and you must comply with all applicable laws.

  1. Changes to Terms of Use

OnTheStep reserves the right, at its sole discretion, to change, amend, modify, add or remove terms and conditions contained in these Terms of Use, at any time, without further notice by posting any changes on the Service.  Any new terms or conditions will be effective as soon as they are posted. It is your responsibility to check these Terms of Use periodically and you are deemed to be aware of such changes. Your continued use of the Service following the posting of such changes will mean that you accept and agree to the changes.  If you do not agree to the changes, please stop using the Service.

  1. Purpose

The Service allows you to find and contact independent contractors and representatives of OnTheStep for snow removal services, Fall Clean Up Services and Lawn Care Services, and may provide information about OnTheStep’s goods and services and user experiences.

  1. Ownership of the Service

The Service is the proprietary property of OnTheStep, its suppliers or its licensors, as the case may be. Unless expressly stated otherwise, the Service is protected by copyright and other intellectual property laws.

  1. Trademarks

The Marks are registered or unregistered trademarks, trade dress, designs, domain names, trade names and logos owned or licensed by OnTheStep. All other trademarks, designs, domain names, trade names and logos not owned by OnTheStep that appear on the Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by OnTheStep.

Any use of the Marks, except as expressly provided in these Terms of Use, is strictly prohibited. Nothing appearing on the Service or elsewhere shall be construed as granting, by implication, estoppel, or otherwise, any licence or right to use in any manner any of the Marks.

  1. Permitted Use of the Service

We acknowledge that when you obtain access to the Service, your computer downloads a copy of the information that is on it.  Provided that you are eligible for use of the Service and subject to these Terms of Use, OnTheStep hereby grants to you a limited personal, non-exclusive, non-sublicenseable, worldwide, revocable, non-assignable and non-transferable right and licence, to access, read, display on your computer, download and print a single copy of the text and images which are available on the Application (including any forms available on the Application which are designated for printing), solely for your personal and non-commercial use in connection with viewing the Application on any computer and any mobile devices, tablets, personal computers and other devices which you own and control, subject to any usage rules or other restrictions set out by the device manufacture, app store provider or platform operator for the term of these Terms of Use (the “Licence”).

The Licence is personal to you, and may not be assigned, transferred or sub-licensed to any other person. Without limiting the generality of the foregoing, you may not make any commercial use of the Application, include the Application in or with any product that you create or Distribute, or copy the Application onto your, or any other person's, webMobile Application. You will keep all copyright and other proprietary notices intact. Your use of the Service does not transfer to you any ownership or other rights in the Service. You may use the Service only in the manner described expressly in these Terms of Use and subject to all applicable laws. The Service may NOT be modified, copied, Distributed, forwarded, framed, reproduced, republished, downloaded, displayed, posted, uploaded, incorporate, transmitted, sold or exploited in any form or by any means, in whole or in part, without OnTheStep’s prior written permission, except as expressly permitted by these Terms of Use or by applicable copyright laws. Using the Service for any other purpose or in any other manner is strictly prohibited. OnTheStep retains all rights not expressly granted hereunder. ANY USE OF THE SERVICE, OTHER THAN AS SPECIFICALLY AUTHORIZED UNDER THESE TERMS OF USE, WITHOUT THE PRIOR WRITTEN CONSENT OF ONTHESTEP, IS STRICTLY PROHIBITED AND WILL TERMINATE THE LICENCE.  THE LICENCE IS REVOCABLE BY ONTHESTEP AT ANY TIME WITHOUT NOTICE AND WITH OR WITHOUT CAUSE.

  1. Account Registration

You agree to: (a) provide true, accurate, current and complete information about yourself as prompted by any registration form(s) on the Service, including your name, phone number, address, geographical location (the "Registration Data"); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete, including a valid email address.  If you provide any information that is untrue, inaccurate, not current or incomplete, OnTheStep has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). 

Registered users will receive a password and account designation upon completing the Service registration process. You are responsible for maintaining the confidentiality of the password, account and account designation and are fully responsible for all activities that occur under your password, account designation or account. You agree to: (a) immediately notify OnTheStep of any unauthorized use of your password, account designation or account or any other breach of security; and (b) ensure that you exit from your account at the end of each session. You agree that OnTheStep cannot and will not be liable for any loss or damage arising from your failure to keep your password and account secure.

You may not transfer or sell your account and account designation to another party. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to these Terms of Use. You may not use the Service to direct shoppers to another online selling venue to purchase the same products as listed in the Service. This includes posting links/URLs or providing information sufficient to locate the other online selling venue(s). You cannot use your account for the purpose of redirecting traffic to another web location.

Certain aspects or all of the Service will not be available to temporarily or indefinitely suspended registered users. OnTheStep reserves the right, in OnTheStep’s sole discretion, to cancel unconfirmed or inactive accounts. OnTheStep reserves the right to refuse the Service to anyone, for any reason, at any time.

As a registered user, you may upload photographs of your driveway and specifications for your address and designate your account as a single or double driveway.

  1. Snow Removal, Lawn Care and Fall Clean Up Orders

As a registered user you may request snow removal services, Lawn Care Services and/or Fall Clean Up Services from a Stepper on the Application (the “Order”). Once a Stepper has completed your Order, they will upload photographs of the completed Order to the Application. You will be notified when the Stepper’s photographs have been uploaded and you have the following rights reserved:

  1. You can accept and approve the quality of the Order and your account and payment method will be charged the pre-authorized fee; or

  2. You can approve the quality of the Order, but submit a complaint to OnTheStep. Your account will be charged the pre-authorized fee and OnTheStep will provide a response in accordance with Section 22 herein; or

  3. You can reject the quality of the Order. Your account will be charged the pre-authorized fee, however, OnTheStep shall review the rejection and may, within their sole discretion, authorize a refund of any or all amount(s) of the pre-authorized fee or require the Stepper to return to the location for the Order and complete the Order.

If you do not provide a response in accordance with Sections 10(a)-(c), you will be deemed to have accepted the Order and your account will be charged within 24 hours of the Stepper submitting their photographs.

  1. Payment

OnTheStep does not collect information related to method of payment such as a credit or debit card number. All purchases of the OnTheStep products and services will be directed to and handled by third parties such as Stripe. You will be bound by the terms of use and privacy policies of these third party sites.

Please note, Stripe may apply an authentication payment to your credit card or debit card. The authentication payment will authorize the amount of your on your card prior to settling and charging the card. If you cancel your order in accordance with Section 11(b) herein, the authentication payment shall be removed in accordance with the terms and conditions of Stripe. Please note, the authentication payment shall be removed once the amount has been settled, but this may be delayed in accordance with the terms and conditions of Stripe and it may initially appear that your card has been charged twice for an order.

  1. Conditions

(a)             Changes/Corrections/Availability

OnTheStep reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available on the Service, the prices, fees, charges and specifications of such products and services, any promotional offers and any other part of the Service without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason; and (d) limit quantities available for sale.

(b)             Cancellation

As a registered user, you have the right to cancel an order on your account at any time. If you place an order through your account on the Application and it is accepted by a Stepper, you will be charged a cancellation fee in the amount of 15.00% of the pre-determined fee set in your order. Any cancellation fees shall be charged to the payment method provided to Stripe and registered with your account. If you cancel the order through your account prior to the Stepper accepting the order, there will be no cancellation fee. 

(c)             Misprints and Errors

OnTheStep endeavours to provide current and accurate information on the Service.  However, misprints, errors, inaccuracies, omissions or other errors may sometimes occur.  OnTheStep cannot guarantee that products and services advertised on the Service will be available when ordered or thereafter. OnTheStep does not warrant that the Service, including, without limitation, product descriptions or photographs, is accurate or complete.

(d)             Your Information

We rely on the information you provide through the Service, including Registration Data, payment information, and transaction-related information, which must be true, accurate, current and complete. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your Registration Data and payment information within 30 days of any change.

  1. User Content

Please do not Distribute User Content on or through the Service.  We want to avoid the possibility of future misunderstandings when projects developed by us or under our direction might seem to others to be similar to their own creative work.  We therefore ask that you not Distribute any User Content.

If you do Distribute User Content on or through the Service, all right, title and interest in the User Content shall be deemed the sole exclusive property of OnTheStep.  When you Distribute User Content, you assign and transfer and/or shall cause the assignment and transfer over to OnTheStep of any right, title and interest, world-wide, you may have or may in the future acquire in and to the User Content, without any remuneration.  You agree, at the request of OnTheStep, to do or to cause all lawful acts to secure and protect OnTheStep’s rights and interests in the User Content, without any compensation, but without expense to you, and you agree, when requested by OnTheStep, to execute, acknowledge and deliver to OnTheStep, without compensation but without expense to you, any and all instruments, assignments, waivers and documents relating thereto.  You waive all of your moral rights in the User Content that you make available on or through the Service in favor of OnTheStep.

When you Distribute User Content on or through the Service, you represent and warrant: (1) that you own or otherwise control all of the rights to the User Content or that you otherwise have obtained all rights and consents that are necessary to transfer ownership of the User Content to OnTheStep; (2) that the User Content is accurate; (3) that use and Distribution of the User Content will not infringe the rights of any third party and will not otherwise cause injury to any person or entity; (4) that you will immediately notify us of any User Content that does not comply with these Terms of Use or may infringe the rights of a third party or third parties; and (5) that the User Content is original to you and that no other party has any rights thereto.

YOU AGREE TO INDEMNIFY ONTHESTEP FOR ALL CLAIMS BROUGHT BY A THIRD PARTY AGAINST ONTHESTEP ARISING OUT OF YOUR USER CONTENT, INCLUDING ANY CLAIM IN RESPECT OF INFRINGEMENT OF A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS OR A CLAIM ARISING OUT OF OR IN CONNECTION WITH A BREACH OF ANY OF THE ABOVE REPRESENTATIONS AND WARRANTIES. ONTHESTEP TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY USER CONTENT DISTRIBUTED BY YOU OR ANY THIRD PARTY.

OnTheStep considers any User Content Distributed on or through the Service to be non-confidential, and OnTheStep shall not be liable for the disclosure or use of such User Content.  If, at OnTheStep’s request, you send User Content to improve the Service, OnTheStep will also consider that User Content to be non-confidential, and OnTheStep will not be liable for the use or disclosure of the User Content.  Any communication by you to OnTheStep is subject to these Terms of Use.

If applicable, OnTheStep shall have the right but not the obligation to monitor, edit, refuse to post or remove any User Content. Without limiting the foregoing, OnTheStep shall have the right to remove any material that OnTheStep, in its sole discretion, finds to be in violation of the provisions of these Terms of Use, or otherwise objectionable.  Although OnTheStep reserves the right to remove, without notice, any User Content for any reason, OnTheStep has no obligation to delete User Content that you may find objectionable or offensive.

  1. Rules of Conduct

You agree that you will be personally responsible for your use of the Service and for all of your communication and activity in using the Service, including any User Content you Distribute via the Service.  YOU AGREE AT ALL TIMES TO INDEMNIFY, DEFEND AND HOLD ONTHESTEP HARMLESS FROM ANY AND ALL LIABILITY OR DAMAGES ARISING FROM YOUR CONDUCT ON THE SERVICE, INCLUDING ANY USER CONTENT THAT YOU DISTRIBUTE VIA THE SERVICE AND/OR INFRINGEMENT OF A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS.

As a condition of using the Service, you agree to all of the following:

  • You may be required to select a user name and password to access certain aspects of the Service, including to purchase products and services. You are responsible for maintaining the confidentiality of your user name and password. 

  • You are responsible for all activity that occurs under your user name.

  • You are solely responsible for your conduct and any User Content that you Distribute on the Service or that you allow others to Distribute on the Service.

  • You will not Distribute any User Content to, on or through the Service that is fraudulent, unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, obscene, libelous, slanderous, pornographic, invasive of another's privacy, or hateful. 

  • You will not Distribute any User Content that infringes or violates a patent, trademark, trade secret, copyright or other intellectual property rights of another person or entity, or that violate any right of privacy, or offer content that you do not have a right to make available under any law or under contractual or fiduciary relationships.

  • You will not transmit any worms or viruses, spyware, malware, bugs or any other harmful or destructive code to or through the Service.

  • You will not Distribute to users any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," "affiliate links," or any other form of solicitation.

  • You may not link to or frame the Service, or any portion thereof, except as provided herein.  OnTheStep does not permit activities such as bring-up or presenting content of the Service within another webMobile Application.  In this regard, without limiting the provisions contained in these Terms of Use, you may not frame any webpage from the Service.  Further, you may not archive, cache or mirror any of the Service, or any part thereof.

  • You will not use the Service for any illegal or unauthorized purpose or violate any applicable state, provincial, federal or local laws in your jurisdiction (including but not limited to intellectual property laws, criminal laws against money laundering, or tax laws).

  • You will not "stalk" or otherwise harass anyone on or through the Service.

  • You will not pretend that you are, or that you represent, someone else, or impersonate any other person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

  • You will not access another registered user’s account without that registered user’s permission, nor will you compromise another registered user’s account.  You agree that if such acts are brought to the attention of OnTheStep, OnTheStep may (1) immediately terminate your account, if any; and (2) provide all relevant information to law enforcement officials in order to assist in an investigation of your actions.

  • You will not violate nor attempt to violate the security of the Service, including, without limitation:

  • accessing data not intended for you, including logging into a server or account which you are not authorized to access;

  • attempting to probe, scan or test the vulnerability of a system or network to breach security or authentication measures without proper authorization;

  • using any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Service or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Service or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Service;

  • taking any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Service or OnTheStep’s systems or networks, or any systems or networks connected to the Service or to OnTheStep’s systems;

  • conducting a reverse look-up, tracing or seeking to trace any information on any other user to its source, or exploit the Service or information made available or offered by or through the Service, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Service;

  • attempting to interfere with, disrupt or disable service to any user, host or network, including, without limitation, via means of "denial of service" attacks, overloading, "flooding", "mailbombing" or "crashing";

  • disrupting network nodes or network services or otherwise restricting, inhibiting, disrupting or impeding OnTheStep’s ability to monitor or make available the Service; or

  • taking any action in order to obtain services to which you are not entitled.

  • You shall not transmit email or any other content that includes personal or identifying information about another person without that person's explicit consent.

  • You shall not transmit email or any other content that is false, deceptive, misleading, deceitful, or constitutes "bait and switch".

  • You shall not sublicense, reproduce, duplicate, copy, rent, lease, sell, resell, exploit, redistribute, modify, create derivative works from, reverse engineer, broadcast, Distribute, disseminate, decompile, publish, transmit, translate, adapt or vary any of the Service, or any portion thereof, including but not limited to the Application, in any form or by any means whatsoever, be they physical, electronic or otherwise.

  • You shall not remove any copyright, trademark or proprietary notices from any copies of the Service.

  • You shall not create a database in electronic or structured manual form by systematically downloading and storing all or any of the Service.

  • Your use of the Service cannot in any way harm or prejudice the image or perception of the Service or OnTheStep to others receiving the information on the Service.

  1. Links to Other Applications & Resources

While the Service may contain links to external Applications or resources, OnTheStep is not responsible for the content of any of the linked external Applications or resources. OnTheStep provides these links as a convenience. ONTHESTEP DOES NOT ENDORSE ANY EXTERNAL APPLICATION OR RESOURCE OR ACCEPT RESPONSIBILITY OR LIABILITY FOR ITS CONTENT, PRODUCTS, SERVICES, ACCURACY, AUTHENTICITY, TIMELINESS OR COMPLETENESS. You access these linked external Applications and resources at your own risk. You may find some content to be offensive, harmful, inaccurate, or deceptive. You agree that OnTheStep shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, products or services available on or through any such external Applications or resources.

The Service may contain the opinions, advice, statements and views of other users. Given the interactive nature of the Service, we cannot endorse, guarantee, or be responsible for the accuracy, efficacy, or veracity of any content generated by our users or our independent contractors. Any opinions, advice, statements and views expressed or made available by third parties, including registered users, users and independent contractors, are those of the respective author(s) or distributor(s) and not of OnTheStep. ONTHESTEP NEITHER ENDORSES NOR IS RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, STATEMENT OR VIEW MADE ON THE SERVICE BY ANYONE OTHER THAN AUTHORIZED ONTHESTEP EMPLOYEE SPOKESPERSONS WHILE ACTING IN THEIR OFFICIAL CAPACITIES.

  1. Disclaimers and Limitation of Liability

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

YOU AGREE THAT THE SERVICE AND ALL PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE ARE PROVIDED BY ONTHESTEP ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.  YOU FURTHER AGREE THAT YOUR USE OF THE SERVICE AND ALL PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE BY ONTHESTEP SHALL BE AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, ONTHESTEP DISCLAIMS ALL WARRANTIES, CONDITIONS, GUARANTEES AND/OR REPRESENTATIONS, EXPRESS, STATUTORY OR IMPLIED, IN CONNECTION WITH THE SERVICE, THE USER CONTENT, THE APPLICATIONS AND RESOURCES LINKED TO THE SERVICE, ALL PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE AND YOUR ACCESS TO AND USE THEREOF, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY, CONDITION, GUARANTEE AND/OR REPRESENTATION OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, PERFORMANCE, QUALITY, NON-INFRINGEMENT, SECURITY, ACCURACY, COMPLETENESS, SUITABILITY OR ANY IMPLIED WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

ONTHESTEP MAKES NO WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATIONS ABOUT THE TRUTHFULNESS, ACCURACY OR COMPLETENESS OF THE USER CONTENT, THE SERVICE AND/OR THE CONTENT OF ANY APPLICATIONS OR RESOURCES LINKED TO THE SERVICE, OR THE AVAILABILITY, QUALITY, CHARACTERISTICS, LEGITIMACY, FUNCTIONALITY, SECURITY OR SAFETY OF ANY APPLICATIONS OR RESOURCES LINKED TO THE SERVICE, THE USER CONTENT, THE SERVICE AND/OR THE SERVICES AND PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE, AND ONTHESTEP ASSUMES NO LIABILITY OR RESPONSIBILITY THEREOF.

ONTHESTEP ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (a) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE; (b) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (c) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (d) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY; AND/OR (e) ANY ERRORS OR OMISSIONS IN THE SERVICE AND USER CONTENT, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OR ACCESS OF THE SERVICE OR USER CONTENT DISTRIBUTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICE. 

IN NO EVENT SHALL ONTHESTEP BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY LOSS OR DAMAGE ARISING FROM, CONNECTED WITH, OR RELATING TO (a) PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE; (b) THE SERVICE AND YOUR ACCESS AND USE THEREOF; (c) THE USER CONTENT; (d) THE APPLICATIONS AND RESOURCES LINKED TO THE SERVICE; AND (e) THESE TERMS OF USE, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS, MARKETS, SAVINGS, INCOME, PROFITS, USE, PRODUCTION, REPUTATION OR GOODWILL, ANTICIPATED OR OTHERWISE, OR ECONOMIC LOSS, UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY OR LAW OR EQUITY), REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING (INCLUDING WITHOUT LIMITATION GROSS NEGLIGENCE AND FUNDAMENTAL BREACH) BY ONTHESTEP OR ANY PERSON FOR WHOM ONTHESTEP IS RESPONSIBLE, AND EVEN IF ONTHESTEP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE BEING INCURRED.  IN THOSE JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTIONS, THE LIABILITY OF ONTHESTEP SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY LAW. 

YOU HAVE SOLE RESPONSIBILITY FOR ANY DECISIONS YOU MAKE BASED ON INFORMATION CONTAINED IN THE SERVICE.  IF YOU USE THE SERVICE, YOU ARE AGREEING THAT THIS LIMITATION OF LIABILITY IS REASONABLE AND IN KEEPING WITH THE NATURE OF THE SERVICE.

TO THE MAXIMUM EXT4ENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH ONTHESTEP IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT. 

ONTHESTEP WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOU OR ANY THIRD-PARTY MAY SUFFER AS A RESULT OF THE TRANSMISSION, STORAGE OR RECEIPT OF CONFIDENTIAL OR PROPRIETARY INFORMATION THAT YOU MAKE OR THAT YOU EXPRESSLY OR IMPLICITLY AUTHORIZE ONTHESTEP TO MAKE, OR FOR ANY ERRORS OR ANY CHANGES MADE TO ANY TRANSMITTED, STORED OR RECEIVED INFORMATION.

ONTHESTEP’S TOTAL LIABILITY TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAID TO ONTHESTEP IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY; AND (B) $100. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM ONTHESTEP SHALL CREATE ANY WARRANTY.

YOU AND ONTHESTEP AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE, ANY PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE, THE USER CONTENT, YOUR ACCESS AND USE OF THE SERVICE, ANY APPLICATIONS OR RESOURCES LINKED TO THE SERVICE OR THESE TERMS OF USE, MUST COMMENCE AND BE FILED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

  1. INDEMNIFICATION

BY ACCEPTING THESE TERMS OF USE, YOU AGREE TO INDEMNIFY AND HOLD ONTHESTEP HARMLESS FROM AND AGAINST ANY AND ALL ACTIONS, CLAIMS, PROCEEDINGS, COSTS, DAMAGES, DEMANDS, LIABILITIES, EXPENSES OR TAX ASSESSMENTS, WHATSOEVER, INCLUDING REASONABLE LEGAL FEES AND DISBURSEMENTS, ARISING OUT OF, SUSTAINED, INCURRED OR PAID BY US, DIRECTLY OR INDIRECTLY, IN RESPECT OF (a) YOUR USE AND ACCESS OF THE SERVICE AND YOUR INABILITY TO USE THE SERVICE; (b) YOUR ACTUAL OR ALLEGED BREACH OF THESE TERMS OF USE; (c) YOUR USE OF ANY APPLICATIONS OR RESOURCES LINKED TO THE SERVICE; YOUR ACTUAL OR ALLEGED INFRINGEMENT BY YOU, OR ANY THIRD PARTY USING YOUR ACCOUNT OR PASSWORD, OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANY PERSON OR ENTITY; (e) ANY USER CONTENT YOU DISTRIBUTE ON OR THROUGH THE SERVICE OR WHICH IS SENT TO US BY E-MAIL OR OTHER CORRESPONDENCE; AND/OR (f) YOUR ACTUAL OR ALLEGED VIOLATION OF ANY APPLICABLE LAWS, RULES, REGULATIONS OR RIGHTS OF ANOTHER.

  1. Privacy

OnTheStep collects, uses and discloses users’ personal information in accordance with its Privacy Policy, which is available on the Service or upon written request. OnTheStep’s Privacy Policy may be changed from time to time by OnTheStep in its discretion without any notice or liability to you or any other person by making an amended Privacy Policy accessible through the Service. By accepting these Terms of Use, and each time you use the Service, you consent to the collection, use and disclosure of your personal information by OnTheStep in accordance with the Privacy Policy as it then reads.

  1. Governing Law & Forum

OnTheStep and the Service (excluding linked webMobile Applications or resources) are physically located within the Province of Manitoba, Canada. These Terms of Use will be governed by the laws of the Province of Manitoba and the federal laws of Canada and shall be treated in all respects as a Manitoba contract, without reference to the principles of conflicts of law. Any dispute between you and OnTheStep or any other person arising from, connected with or relating to the Service, these Terms of Use, or any related matters (collectively, "Disputes") will be resolved before the Courts of Manitoba, sitting in the City of Winnipeg, and you hereby irrevocably submit and attorn to the original and exclusive jurisdiction of those courts in respect of all Disputes. Notwithstanding the foregoing, you and OnTheStep may apply to the court in any jurisdiction to obtain injunctive relief and any other available equitable or legal remedy regarding any matter relating to confidentiality, intellectual property rights or proprietary rights.

You and OnTheStep expressly exclude the UN Convention on Contracts for the International Sale of Goods and The International Sale of Goods Act (Manitoba), as amended, replaced or re-enacted from time to time.

You agree to waive any right that you may have to: (i) a trial by jury; and (ii) commence or participate in any class action against OnTheStep related to the Service, the User Content, these Terms of Use, any Applications or resources linked to the Service and/or the products and services included on or otherwise made available to you through the Service. You also agree to opt out of any class proceedings against OnTheStep.

You and OnTheStep have required that these Terms of Use and all documents relating thereto be drawn-up in English. Vous et OnTheStep avez demandé que cette convention ainsi que tous les documents qui s'y rattachent soient rédigés en anglais.

You consent to the exchange of information and documents between you and OnTheStep electronically over the internet or by email.  You agree that this electronic agreement shall be equivalent of a written paper agreement between us.

Use of the Service is not authorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including without limitation, this Section. You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Service. Some jurisdictions may have restrictions on the use of the internet by their residents. You agree not to impersonate another person in your use of the Service or the sending of any e-mail to an address listed on the Service.

  1. Termination

Notwithstanding any other provision of these Terms of Use and without prejudice to any other rights we may have, OnTheStep may, in its discretion and for its convenience, at any time, change, discontinue, delete, deactivate, modify, restrict, suspend or terminate, immediately, temporarily or permanently, these Terms of Use, your password, your account, the User Content and/or the Service, or any part thereof, without any notice or liability to you or any other person, for any reason.

If we terminate your account, your right to use the Service will immediately cease. You may terminate your account at any time and for any reason, and we will make available through the Service reasonable means for you to do so. If you do not comply with these Terms of Use at any time, OnTheStep reserves the right to immediately suspend or terminate your access to the Service, or any part thereof, and/or your account, if any.

If these Terms of Use or your permission to access or use all or any part of the Service is terminated for any reason, then these Terms of Use and all other then existing transaction agreements between you and OnTheStep will continue to apply and be binding upon you regarding your prior access to and use of the Service, and anything connected with, relating to or arising therefrom. You agree that OnTheStep shall not be liable to you or any third-party for any termination of your access to and use of the Service or any part thereof. 

Any such termination by OnTheStep shall be in addition to and without prejudice to such rights and remedies as may be available to OnTheStep, including injunction and other equitable remedies.

All provisions of these Terms of Use will survive termination or expiry of these Terms of Use, including without limitation, the disclaimers, limitations on liability, warranties, representations, ownership, termination, interpretation, intellectual property and indemnity provisions of these Terms of Use.

  1. General

  1. Entire Agreement

These Terms of Use, as they may be amended from time to time in accordance with the provisions of these Terms of Use, and all other then existing transaction agreements between you and OnTheStep constitute and contains the entire agreement between you and OnTheStep with respect to your use of the Service and with respect to the subject matter hereof and supersedes any prior oral or written agreements. In the event of a conflict between these Terms of Use and any policies, rules or procedures posted on the Service, these Terms of Use will prevail.

  1. Relationship

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms of Use.

  1. Assignment and Enurement

OnTheStep may assign these Terms of Use to any third party. These Terms of Use cannot be assigned or transferred, in whole or in part, by you.  These Terms of Use will enure to the benefit of and be binding upon each of you and OnTheStep and our respective heirs, executors, personal representatives, successors and permitted assigns.

  1. No Waiver

No waiver of any provision of these Terms of Use shall be binding on OnTheStep unless executed by OnTheStep in writing. No waiver of any of the provisions of these Terms of Use shall be deemed or shall constitute a waiver of any other provision (whether or not similar) nor shall such waiver constitute a continuing waiver unless otherwise expressly provided.  The failure of OnTheStep to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

  1. Severability

Any provision of these Terms of Use which is held by a court of competent jurisdiction to be illegal, invalid or unenforceable in such jurisdiction shall, as to that jurisdiction, be ineffective to the extent of such illegality, invalidity or unenforceability and shall otherwise be enforced to the maximum extent permitted by law, all without affecting the remaining provisions of these Terms of Use or affecting the legality, validity or enforceability of such provision in any other jurisdiction.

  1. Headings

All article or section headings are for reference and convenience only and shall not be considered in the interpretation of this Agreement.

  1. Unsolicited Commercial Electronic Messages

The inclusion of any email addresses on the Service does not constitute consent to receiving unsolicited commercial electronic messages or SPAM.

  1. Currency

All references to money amounts in these Terms of Use, unless otherwise specified, are in Canadian dollars.

  1. Read and Understood

I have read and accept the terms and conditions in these Terms of Use.

  1. Contact Us

If you wish to contact OnTheStep in writing about these Terms, or if any clause in these Terms requires you to give OnTheStep notice in writing, you can send this to OnTheStep by personal delivery, e-mail or registered mail to: 158 Kingfisher Crescent R3Y0B9 Winnipeg, Manitoba Canada support@onthestep.ca

Please note, processing requests, comments and questions may take time. Please allow for 1-3 business days to receive a response from OnTheStep.

If OnTheStep has to contact you or give you notice in writing, we will do so by electronic means (including without limitation by displaying on-screen or by a link or URL) or by e-mail or pre-paid post to any address you may have provided to us.

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